Water Bill Assistance Eligibility

Below is an overview of the Water Revenue Bureau’s (WRB) income-based assistance and benefits. When you provide a completed application, along with all required documentation, WRB uses the application to determine and enroll you in the program that is most beneficial to you.

Am I eligible?

Detailed eligibility guidelines

Tiered Assistance Program (TAP)

If your household income is equal to or less than 150% of the Federal Poverty Level (FPL), your monthly water bill payment could be fixed at between 2% and 3% of household income.

Is your household income greater than 150% of FPL?

Special Hardship Claims: If your household has special circumstances (such as the loss of a job or the death of a primary wage earner), your monthly water bill payments could be fixed at 4% of household income.

If your income is between 150-250% of FPL, you may still be eligible for monthly payments of about 4% of household income.

Senior Citizen Discount

Seniors 65 or older may be eligible for monthly bills discounted by 25% if household income is less than $42,100 per year.

Elligible Monthly Income Levels
(This chart does not apply to TAP Hardship and Senior Citizen Discounts.)
Household SizeMaximum Gross Income (150% of FPL)Maximum Gross Income (250% of FPL)
1 person$1,995 / month$3,325 / month
2 people$2,705 / month$4,509 / month
3 people$3,415 / month$5,692 / month
4 people$4,125 / month$6,875 / month
5 people$4,835 / month$8,059 / month
6 people$5,545 / month$9,242 / month
7 people$6,255 / month$10,425 / month
8 people$6,965 / month$11,609 / month
For each additional person:Add $710 to the amount aboveAdd $1,184 to the amount above

If monthly household income is within the limits shown in this column, you may be eligible for monthly water bills fixed at between 2% and 3% of household income.

If monthly household income is within the limits shown in this column, you may be eligible for monthly water bills of about 4% of household income.

Federal poverty guidelines are updated annually and published in the federal register. See current guidelines

Eligibility Calculator

Household
Income

Enter all sources of income for all members of your household below.

  • Source is optional – you can use this field to keep track of which income sources you’ve entered (useful when there are multiple income earners or types of income) or leave it blank.
  • Amount – enter how much you receive from this source each time.
  • Frequency – select how often you receive this amount from this source.
    (What’s the difference between “Bi-weekly” and “Twice per Month”? If you get paid every other week on the same day, regardless of the date, select “Bi-weekly”. If you get paid twice a month on certain dates, enter “Twice per Month”.)

If you have an income source where the amount varies, you can enter an average amount for a rough estimate, enter each amount you have received in the last year separately with the frequency set as “Per Year” so each is only counted once, or check your tax paperwork (W-2, 1099, or other form received from the payer) and enter the total per year.
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Add Income Line
Hardships

Why do we ask? If you can provide some type of verification, these experiences may qualify you for assistance, even if your income is above eligibility limits.

Other

Enrollment in other programs may streamline your application process or suggest you’re more likely to be eligible due to similar requirements.

This will not impact your eligibility for assistance. We’ll just give you information about how we can help.